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SHIPPING & RETURN POLICY

SHIPPING POLICY

I W Marks Jewelers offers 2nd-day shipping on all orders for a nominal flat-rate fee. Shipping arrival dates will be set for Tuesday through Saturday.

iwmarks.com lists a combination of in-stock items ready to ship, items temporarily out of stock, and items only available in our Houston Showroom. We will confirm every order with you and ship the item within 2 business days in most cases. Items of course are also available for local pickup at our store in Houston, Texas.

I W Marks Jewelers will ship to addresses within the United States. We will consider international shipping on a case-by-case basis.  Please contact the store directly at 713-668-5000 or email us at: info@iwmarks.com for more information on international shipping availability.

REFUNDS / RETURNS

Thank you for choosing to be part of our family at I W Marks Jewelers.

All sales are final. With jewelry, watches, and accessories there are no returns or refunds. We also do not accept exchanges, credits, or refunds on altered, custom, or damaged merchandise. Likewise, there are no cash refunds or charge credits.

QUESTIONS / CONCERNS

We are happy to answer questions or concerns that you may have involving our refund, return, and or shipping policy. Please email us at: info@iwmarks.com.  We will do our best to reply within 24 hours. Thank you